The Spokesmen #113 – Comfort Break

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8 Comments

  1. February 8, 2015

    I think it is a mistake to blame all the success of on-line retailers. It is about choice and not choosing a few bucks.

    If I go to my local shop they will just a limited choice of products, and whoever is there will try to sell me what he has and not what I need. Or maybe he orders it from the distributor, which will take weeks. With an on-retailer I will have a choice of tens of different versions of a product and pick the one I want and get it delivered in the next days a shop will never be able to compete with this.

    The shops have to concentrate on what they are good at: providing the common replacement parts, fixing bikes and most importantly building a community. Shops here start to realise this and add coffee shops, regular rides and clubs. I like to go to the local shop, but they have to provide what I want.

  2. February 10, 2015

    @ Christof – I’ve written about this countless times, including most recently in Cyclepress of Japan, home of Shimano. Certain products can certainly no longer be sold in bike shops. And, yes, bike shops have to add more layers of service. The best do this well.

    @ jb – it’s certainly different in Europe, but there’s still a Shimano distributor in the main EU countries – Paul Lange in Germany and Madison in UK are the biggest.

  3. Chris H
    February 16, 2015

    AWESOME tip about JIS screwdrivers! Thanks!

  4. paul h
    February 17, 2015

    Nice tip about the screwdrivers, but what size tip? 1, 2, or 3? Thanks!

  5. Mark S
    February 20, 2015

    Cripes I had a brain fart and didn’t format the above link correctly. The company I bought my JIS bits from is IFixit.

  6. Tim C
    September 29, 2015

    What’s an “IVV channel of trade”? I’ve been googling but can’t find a definition that matches the topic you were discussing.

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